DOW Networks has been delivering voice over IP (VoIP) services to international businesses since 2001 and today serves customers on five continents. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, small and mid-sized businesses (SMBs) plus large enterprises and multinational corporations.
DOW Networks consistently delivers cost-effective telecom services through the power and flexibility of IP networking. We are committed to providing customers with high-quality VoIP services and advanced, best-in-class solutions. We continue to leverage and extend our knowledge and experience to find new ways to help improve our customers’ bottom line.
Why DOW Networks
DOW Networks has what it takes to help your business thrive:
- Focused, dedicated account management that understands your business and markets.
- A broad portfolio of high-value services and advanced solutions that help reduce costs, improve productivity and speed your response to new and existing customers.
- High levels of availability and reliability through a resilient, state-of-the-art network optimized for VoIP featuring points of presence in the US, Europe and South Africa.
- Relationships with multiple Tier 1 carriers to ensure redundant and high quality routing at competitive prices.
- Technical support in the US, Africa, Caribbean and Latin America to provide the expertise you need when you need it
Exceptional Service & Support
What allows DOW Networks to stand out from the crowd is the quality of our technical and customer service. We have made significant investments in our support infrastructure and work continuously to maintain an exceptional service and support experience that keeps customers coming back. DOW Networks service and support includes:
- Service provisioning within hours, not days or weeks
- 24X7 technical support (English and Spanish)
- Rapid response and service restoration times
- Online access to account and billing information
- Post-installation follow-up on our performance
Discover the DOW Networks' Difference
DOW Networks delivers high-quality, advanced VoIP services and solutions at competitive prices, providing a positive customer experience every step of the way. To learn how DOW Networks can help your business thrive, contact us today.
